Shipping policy
Shipping & Delivery Policy
Thank you for shopping with Xeloxwear. Please note that all products sold in our store are digital goods. No physical items will be shipped.
Delivery method
After your payment is successfully processed, your digital product will be delivered electronically. You will receive a download link and/or the files via email, and a download link will also appear on the order confirmation page.
Delivery time
Delivery is typically instant. In most cases you will receive access to your digital product immediately after checkout. In rare cases (for example, additional payment verification), delivery may take up to [24 hours].
Didn't receive your product?
If you have not received your download link within [24 hours], please:
- Check your spam or junk email folder.
- Make sure the email address entered at checkout is correct.
- Contact us at [your email] and we'll be happy to help